EasyLink is the operations layer: clinics enroll, we run RPM and CCM, and each audience gets what they need without a new portal for physicians.
Patients
Patients take readings at home on cellular devices and open a mobile app with their phone number and a one-time code — no web login. Coordinators call when a reading is missing, so the clinic is not the help desk.
Cellular home devices, no Wi-Fi hunt
Phone + OTP mobile app — no web login
Coordinators who call, not a portal to check
Hospitals
Health systems get visibility between visits, not only at the next appointment. On routine coordinator check-ins, 324 acute-care events were surfaced — 126 hospital admissions and 198 ER or urgent-care visits, self-reported by patients.
Between-visit visibility on the panel
324 acute-care events on routine check-ins
Admissions and ER reported before the next visit
EMR
EasyLink syncs natively with Athenahealth, eClinicalWorks, and Veradigm so physicians stay in the chart they already use. No second inbox and no second login for clinical review.
Athenahealth, eCW, and Veradigm
Physicians stay in their chart
See the EMR integration page →
Coordinator check-in surveys from January 1 to August 31, 2024. These are patient-reported answers on a subset of sessions — not a claims extract, and not a reduction claim.
Acute-care events surfaced between visits
126 hospital admissions + 198 ER/urgent care, self-reported on coordinator surveys.
70,566
Monitored care sessions
Eight-month program volume. Check-ins attach to a subset of these sessions, not every contact.
4,820
Documented check-ins
6.8% of sessions. The survey rides with specific session types — not a census of every touch.
Two charts, two scales — sessions and check-ins are never plotted on one axis.
Monitored care sessions
70,566
Scale: 70,566 = full track
Documented check-ins
4,820
Scale: 4,820 = full track (not 6.8% of the bar above)
How those 4,820 check-ins split
Hospital overnight stay
Yes 126 (2.64%)
No 4,642
ER or urgent care
Yes 198 (4.13%)
No 4,601
Methodology: January 1 – August 31, 2024. Check-ins are 6.8% of sessions because the survey attaches to a subset of session types — not every contact. Answers are patient-reported on coordinator calls, not claims data. There is no comparison group; we do not claim a percentage reduction in ER visits.
Who the patient talks to, what physicians see, which EMRs we sync, and how the 324 figure is counted.
Who does the patient talk to?
Do physicians get a new inbox?
Which EMRs do you connect to?
How is the 324 figure counted?
Walk through enrollment, coordinator coverage, and EMR sync for the patients you already see.